Looking to add more MFA (Multi-Factor Authentication) options for your Microsoft 365 account? Check out this article on how to access more MFA options and make changes to your existing settings.
How to utilize OneDrive for Business for backing up computer files on Windows 10 computers and Office 365 online.
How to find a missing course and add it to your Dashboard. Includes other suggestions if the course does not display in any area of your Canvas account.
How to finish the Canvas Orientation (PLT-6007) that is required for full access to registered courses.
Courses from previous semesters may appear on your Canvas Dashboard, and removing them only takes a few steps. This article reviews the process on hiding these courses so they do not appear on the Dashboard.
The Helpful Info folder found on Windows 11 computers contains shortcuts to frequently used programs, links, and more. This article demonstrates how to create a desktop shortcut to one of these items from the Helpful Info folder using an easy drag and drop method.
There are several ways to create shortcuts in Windows 11. This article reviews how to create shortcuts to commonly accessed items such as network folders, local folders, website URLs, files, and programs. For each of these items, there are a number of methods to choose from which are detailed step by step in separate sections of the article.
Microsoft 365 ProPlus, which includes programs like Word, Excel, PowerPoint, is available to students, faculty, and staff at no extra cost. This article provides the steps on how to install the package from your email account. Pertinent information is also included to assist with troubleshooting and answering the most common questions about Microsoft 365 ProPlus.
The Oracle password is required for some programs such as BossCars, NolijWeb, and Access. If you cannot login, or receive errors for these programs, resetting the Oracle password may help you regain access to the programs. This article provides the steps on how to reset the password.
MFA (Multi-Factor Authentication) is now incorporated into EFSC's Microsoft 365 infrastructure. This article contains general information about MFA and tips for setting it up. This is also the hub for the related MFA for Microsoft 365 articles to assist with setting up MFA for the first time, how to add or edit MFA options, as well as troubleshooting when issues arise.
MFA (Multi-Factor Authentication) has been implemented to improve the EFSC VPN security. The instructions in this article will demonstrate how to use MFA when connecting to VPN.
Welcome to Windows 11! This article focuses on the common features for the Windows 11 Desktop experience. Included are various short walkthroughs on the basics of the operating system such as how to log off, search for installed programs, create shortcuts, and much more. The goals of the article are to assist with the transition from Windows 10 to Windows 11 and provide helpful information that can improve workflow. Additional support articles and resources are included.
This article will demonstrate how to setup MFA (Multi-Factor Authentication) on a Mobile App (Microsoft Authenticator) for Microsoft 365. This is the preferred method for MFA that involves receiving an approval notification or one-time password code in the app to protect your account.
The two sets of instructions in this article will demonstrate how to setup MFA (Multi-Factor Authentication) on your Mobile Phone for Microsoft 365. Choose this option if you would prefer to receive a text message with a code or a phone call to a mobile device to protect your account.
The instructions in this article will demonstrate how to setup MFA (Multi-Factor Authentication) on your Office Phone for Microsoft 365. This method should only be used as a backup option. For this MFA method, you will receive a phone call to your office phone to protect your account.
This article provides a comprehensive guide on how to setup MFA for the first time for student email accounts.
Installing Microsoft 365 ProPlus for Mac follows the same steps provided in the How to Install Microsoft 365 ProPlus article. However, there are some unique errors and items to consider that are specific to Mac devices. This article covers the various ways these errors can be resolved as well as other information that may be helpful when using Microsoft 365 ProPlus for Mac.
Attempting to install Microsoft 365 ProPlus but it is not working? This article reviews some of the common issues that can occur during the installation process and how to solve them. This includes locating missing installation options, signing into the Office products to authenticate, discovering when to uninstall current Office packages, and more. Note: Please view the article How to Install Microsoft 365 ProPlus first.
Review this article for the latest information on mobile compatibility for TitanWeb and Employee Dashboard Self-Services. This includes the various devices compatible for Self-Services such as Student Registration, Employee, and Financial Aid.
How to quickly utilize all monitors for your remote session
Printing to your home or visiting office printer from your remote desktop session
How to obtain your student ID (B number) online, at Admissions, and by filling out a form.
This article covers some of the common problems that can temporarily impede setting up or confirming MFA for your account and what to do in those scenarios.
This article walks through the basic steps of installing Microsoft 365 on a Chromebook. Details are included about the differences between this installation process in comparison to other operating systems.
Different ways to listen and delete voicemail messages, change and record greetings, names and change voicemail playback speed