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Services or Offerings?
Admissions Application
  1. Services
  2. Information Technology
  3. Student Applications
Technical issues related to the EFSC admissions application system. This includes problems with system functionality, login errors, or user interface behavior that prevent successful use of the application platform.
Argos Reporting
  1. Services
  2. Information Technology
  3. Staff and Faculty Applications
Use this category for any issues, questions, or requests related to Argos reports, including accessing, running, or requesting new reports.
Auditorium and Multi-Purpose Support
  1. Services
  2. Information Technology
  3. Classroom, Multimedia, and Computer Lab Support
Automic Job Scheduler
  1. Services
  2. Information Technology
  3. Staff and Faculty Applications
Automic Scheduler new requests, job changes or issues
Banner (Admin Pages, Self-Service, Job Submission)
  1. Services
  2. Information Technology
  3. Staff and Faculty Applications
Having issues or need help with Banner. This includes problems with Admin Pages, Self-Service, or Job Submission processes. You can also report Banner data loads and updates here.
Banner Messaging (BCM, Text & Voice)
  1. Services
  2. Information Technology
  3. Staff and Faculty Applications
Report issues with Banner Communication Manager or request texting or voice campaigns,
Call Routing
  1. Services
  2. Information Technology
  3. Phone System Requests
Cannot log in or my account is locked or disabled
  1. Services
  2. Information Technology
  3. Accounts and Access
Use this category if you are unable to log in, your account is locked or disabled, or you need help resetting your password.
Canvas
  1. Services
  2. Information Technology
  3. Student Applications
Problems with the Canvas Learning Management System. This includes issues accessing your courses, submitting assignments, viewing materials, or using Canvas features.
Canvas
  1. Services
  2. Information Technology
  3. Staff and Faculty Applications
Use this category for any issues or requests related to the Canvas Learning Management System (LMS), including course access, content delivery, user roles, and system functionality.
Classroom Computer / Multimedia Support
  1. Services
  2. Information Technology
  3. Classroom, Multimedia, and Computer Lab Support
Submit a request for Multimedia Deliveries or requests for support of existing equipment.
College Website
  1. Services
  2. Information Technology
  3. Staff and Faculty Applications
Report technical problems with Eastern Florida State College’s public-facing website. This includes issues such as broken links, page errors, display problems, or trouble accessing content.
College Website
  1. Services
  2. Information Technology
  3. Student Applications
Report technical problems with Eastern Florida State College’s public-facing website. This includes issues such as broken links, page errors, display problems, or trouble accessing content.
Computer Lab Support
  1. Services
  2. Information Technology
  3. Classroom, Multimedia, and Computer Lab Support
Submit a request for Computer classroom or lab support.
Desktop Support
  1. Services
  2. Information Technology
  3. Desktop, Laptop & Printer Support
Submit a request dealing with an individual desktop. If the device is in a classroom, please use the Classroom or Computer Lab Support section.