Use this category to report technical problems with the Canvas Learning Management System. This includes issues accessing your courses, submitting assignments, viewing materials, or using Canvas features.
⚠️ This category is not for academic questions about course content or grades. Please contact your instructor directly for those concerns.
✅ Examples of Appropriate Tickets
- Trouble accessing a course or assignment.
- Issues uploading or viewing course materials.
- Problems with quizzes, discussion boards, or embedded content.
- Unexpected behavior in Canvas tools or navigation.
- Error messages when logging in or interacting with course features.
📄 Required Information for Ticket Submission
- 📝 A brief description of the issue.
- 👤 Your full name or EFSC username.
- 📄 Course name or ID involved.
- 🌐 Browser name and version used.
- 📷 Screenshots or error messages, if available.
- 🧭 Steps to reproduce the issue, if applicable.