Cannot log in or my account is locked or disabled

Use this category if you are unable to log in, your account is locked or disabled, or you need help resetting your password.

🔐 Password Reset Instructions:
Please first attempt to reset your password using EFSC’s Self-Service Password Reset page:
👉 Password Reset 

📞 Important Security Notice:
If you are unable to resolve the issue using the password reset page, you must contact the IT Support Desk directly at (321) 433-7600.
Due to security protocols, login-related issues cannot be submitted through the help desk ticketing system.

Login Guidance:

• 🎓 Students use their EFSC email address and password to access:

  • myEFSC
  • Canvas
  • Student Email
  • On-campus computers

• 🧑‍🏫 Faculty and Staff use their EFSC email address and password to access:

  • myEFSC
  • Canvas
  • Employee Email
  • Staff computers