Use this category for any issues or requests related to the Canvas Learning Management System (LMS), including course access, content delivery, user roles, and system functionality.
When submitting a ticket, please include:
- 📝 Brief description of the issue or request
- 👤 User name and role (e.g., student, instructor, admin)
- 📄 Course name or ID involved
- 🌐 Browser name and version used
- 📷 Screenshots or error messages, if available
- 🧭 Steps to reproduce the issue, if applicable
Examples of Appropriate Tickets:
- Trouble accessing a course or assignment
- Issues with uploading or viewing course materials
- Gradebook or quiz functionality problems
- Role or permission errors (e.g., instructor cannot edit content)
- Requests to enroll or remove users from a course
- Integration issues with external tools (e.g., Zoom, Turnitin)