Use this category for any issues or requests related to Banner, including Admin Pages, Self-Service, and Job Submission processes.
When submitting a ticket, please include:
- 📝 Brief description of the issue or request
- 👤 User name and workstation affected
- 🌐 Browser name and version used
- 📄 Banner form name (if applicable)
- 📷 Screenshot of the error and steps to reproduce the issue, if possible
Examples of Appropriate Tickets:
- Errors or unexpected behavior in Admin Pages or Self-Service
- Job submission failures or delays
- Access or permission issues within Banner
- Form-specific problems or data display issues