Information Technology

Categories (9)

Accounts and Access

Accounts and access requests, such as password reset, locked/disabled accounts, staff & faculty application access, other account & access related requests.
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WiFi & Network

EFSC wireless and wired internet connectivity related support and requests
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Email, Teams & Calendaring

Office365 email, teams, calendars, distribution lists, and public folder requests
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Phone System Requests

Requests and Support for Phones, Web, Telephone and Video Conferencing
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Student Applications

Canvas, myEFSC as associated Student Applications, Titan Web
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Business Applications

Banner, Onbase, myEFSC and associated Employee Applications, Argos, Salesforce
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Desktop, Laptop & Printer Support

Computer, laptop, tablet and associated software, Windows software issues and request such as Office 365 and Adobe. Hardware and printer support and requests.
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Classroom, Multimedia, and Computer Lab Support

Classroom computer support including Multimedia Equipment Issues.
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Equipment Moves

Requests for equipment moves or transfers.
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