Information Technology

Categories (9)

Accounts and Access

Accounts and access requests, such as password reset, locked/disabled accounts, staff & faculty application access, other account & access related requests.

WiFi & Network

EFSC wireless and wired internet connectivity related support and requests

Email, Teams & Calendaring

Office365 email, teams, calendars, distribution lists, and public folder requests

Phone System Requests

Requests and Support for Phones, Web, Telephone and Video Conferencing

Student Applications

Canvas, myEFSC as associated Student Applications, Titan Web

Business Applications

Banner, Onbase, myEFSC and associated Employee Applications, Argos, Salesforce

Desktop, Laptop & Printer Support

Computer, laptop, tablet and associated software, Windows software issues and request such as Office 365 and Adobe. Hardware and printer support and requests.

Classroom, Multimedia, and Computer Lab Support

Classroom computer support including Multimedia Equipment Issues.

Equipment Moves

Requests for equipment moves or transfers.