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Information Technology
Information Technology
Categories (9)
Accounts and Access
Accounts and access requests, such as password reset, locked/disabled accounts, staff & faculty application access, other account & access related requests.
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WiFi & Network
EFSC wireless and wired internet connectivity related support and requests
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Email, Teams & Calendaring
Office365 email, teams, calendars, distribution lists, and public folder requests
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Phone System Requests
Requests and Support for Phones, Web, Telephone and Video Conferencing
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Student Applications
Canvas, myEFSC as associated Student Applications, Titan Web
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Business Applications
Banner, Onbase, myEFSC and associated Employee Applications, Argos, Salesforce
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Desktop, Laptop & Printer Support
Computer, laptop, tablet and associated software, Windows software issues and request such as Office 365 and Adobe. Hardware and printer support and requests.
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Classroom, Multimedia, and Computer Lab Support
Classroom computer support including Multimedia Equipment Issues.
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Equipment Moves
Requests for equipment moves or transfers.
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My Recently Visited Services
Computer Lab Support
Staff and Faculty Email Assistance
Auditorium and Multi-Purpose Support
myEFSC and associated Student Applications
Cannot log in or my account is locked or disabled