My Recently Visited Services
This category is for staff or faculty experiencing login issues such as a locked or disabled account, or needing help with password resets and authentication setup.
Use this category to request access to EFSC systems, applications, or platforms for faculty and staff. This includes permissions for Banner, Argos, OnBase, Salesforce, and other enterprise tools and network services.
Use this category for any issues or requests related to the Canvas Learning Management System (LMS), including course access, content delivery, user roles, and system functionality.
Experiencing issues locating, running a student application, or receiving an error when accessing myEFSC or an associated application,
Report issues with myEFSC and associated applicates. Request information postings, changes or enhancements.
Having issues or need help with Banner. This includes problems with Admin Pages, Self-Service, or Job Submission processes. You can also report Banner data loads and updates here.
Technical issues related to the EFSC admissions application system. This includes problems with system functionality, login errors, or user interface behavior that prevent successful use of the application platform.
Issues related to Salesforce CRM, including Enrollment Rx, Banner integration problems, and user access or account management.
Submit a request for new new software development, reports, automated processes or tools.
Use this category to submit an IT Ticket for an issue with a system not mention above.
Submit a request dealing with an individual printer. If the printer is in a classroom, please use the Classroom or Computer Lab Support section.
Submit a request dealing with an individual laptop or tablet. If the device is in a classroom, please use the Classroom or Computer Lab Support section.
Select this category if you're experiencing technical issues with myGPS, Eastern Florida State College’s online tool for academic advising and degree planning.
Request access to EFSC systems, applications, or platforms for faculty and staff. This includes permissions for Banner, Argos, OnBase, Salesforce, and other enterprise tools.
Problems with the Canvas Learning Management System. This includes issues accessing your courses, submitting assignments, viewing materials, or using Canvas features.