Use this category for any issues, questions, or requests related to Argos reports, including accessing, running, or requesting new reports.
Automic Scheduler new requests, job changes or issues
Having issues or need help with Banner. This includes problems with Admin Pages, Self-Service, or Job Submission processes. You can also report Banner data loads and updates here.
Report issues with Banner Communication Manager or request texting or voice campaigns,
Use this category for any issues or requests related to the Canvas Learning Management System (LMS), including course access, content delivery, user roles, and system functionality.
Report technical problems with Eastern Florida State College’s public-facing website. This includes issues such as broken links, page errors, display problems, or trouble accessing content.
Requests related to Intellicheck or Form Fusion, including form generation, data validation, and document output processes integrated with Banner.
This category is for staff or faculty experiencing login issues such as a locked or disabled account, or needing help with password resets and authentication setup.
Report issues with myEFSC and associated applicates. Request information postings, changes or enhancements.
Select this category if you're experiencing technical issues with myGPS, Eastern Florida State College’s online tool for academic advising and degree planning.
Submit a request for new new software development, reports, automated processes or tools.
Request a new NextGen/Dynamic form or report a technical issue with an existing form.
Onbase technical support, including functionality issues, indexing categories and user access.
Issues related to Salesforce CRM, including Enrollment Rx, Banner integration problems, and user access or account management.
State Report questions, data request, reports, certification and FLEID issues.
Request access to EFSC systems, applications, or platforms for faculty and staff. This includes permissions for Banner, Argos, OnBase, Salesforce, and other enterprise tools.
Use this category to submit an IT Ticket for an issue with a system not mention above.