Use this category for any issues or requests related to NextGen/Dynamic Forms, EFSCβs electronic forms platform used to securely collect, process, and route digital forms across departments.
Examples of Appropriate Tickets:
- Trouble accessing or submitting a Dynamic Form
- Errors or unexpected behavior when completing or routing a form
- Requests to create or modify a Dynamic Form for a department or process
- Issues with form permissions, visibility, or user access
- Problems with notifications or approval workflows
- Integration issues between Dynamic Forms and Banner or other systems
π When submitting a ticket, please include:
- π Name or title of the form
- π URL of the form (if available)
- π€ User role (e.g., student, staff, approver)
- π Browser name and version used
- π· Screenshot of the error and steps to reproduce the issue
- π For new form requests: include a detailed description of the formβs purpose, required fields, routing logic, and any supporting documentation