Use this category to report technical issues or request enhancements for systems, applications, or platforms used by EFSC students that are not covered by specialized categories such as Titan Web, Canvas, myEFSC, or the Admissions and Financial Aid systems.
This category is intended for technical support and system improvement requests, not for access provisioning or general questions about college services.
✅ Examples of Appropriate Requests
- System errors, bugs, or performance issues affecting student tools.
- Broken links, missing data, or incorrect behavior in dashboards or portals.
- Feature or workflow enhancement requests for internal systems.
- Issues with form routing, data syncing, or integration between systems.
- Technical problems with instructional or administrative platforms not listed elsewhere.
📄 Required Information for Ticket Submission
- 👤 Full name and B number of the user.
- 🖥️ Name of the system or platform involved.
- 📝 Clear description of the issue or enhancement request.
- 📎 Screenshots, error messages, or documentation (if applicable).
- 📅 Date/time the issue was observed or enhancement is needed by.