Use this category to report technical issues or request assistance with the Pay-to-Print system at Eastern Florida State College. This system allows students to print black-and-white or color documents from library and lab computers to designated printers across campus.
✅ Examples of Appropriate Tickets
- Trouble sending print jobs from a lab or library computer.
- Printer not responding or displaying error messages.
- Issues with payment processing or account balance.
- Print jobs not appearing in the release queue.
- Problems selecting color vs. black-and-white printing.
📄 Required Information for Ticket Submission
- 👤 Your full name and EFSC B number.
- 🖥️ Location of the issue (e.g., Melbourne Library, Cocoa Computer Lab).
- 📝 Description of the problem.
- 📎 Screenshots or error messages, if available.
- 📅 Date and time the issue occurred.