This category is for students experiencing login issues such as a locked or disabled account, or needing help with password resets and authentication setup.
🔐 Password Reset Instructions:
Before contacting support, please attempt to reset your password using EFSC’s Self-Service Password Reset page:
👉 Password Reset
📱 Multi-Factor Authentication Setup:
Most EFSC systems use Single Sign-On (SSO) and require Multi-Factor Authentication (MFA).
Your EFSC email address is your username for accessing systems like:
- myEFSC
- Canvas
- Student Email
- Student computers and devices
For help setting up Microsoft Authenticator, please refer to this guide:
👉 https://easternflorida.teamdynamix.com/TDClient/2056/Portal/KB/ArticleDet?ID=134256
📞 Important Security Notice:
If you are unable to resolve the issue using the password reset page, you must call the IT Support Desk directly at (321) 433-7600.
Login-related issues cannot be submitted through the help desk ticketing system due to security protocols.